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Health, Safety & Wellbeing

Safety
First

Protecting our teams, partners and clients through standards that don't get compromised. Everyone should go home safe.

Safety Is a Value, Not a Policy

At Norwest, safety isn't a box to tick. It's built into how we work. Every engineer who enters a client's premises represents our standards. That means proper risk assessments, the right PPE, full DBS clearance for sensitive sites and a culture that gives everyone the authority to stop work if something doesn't feel right.

We've been doing this for over 30 years, across schools, healthcare settings, offices and industrial sites. Our safety record reflects that. We don't take it for granted. We review, we train and we keep improving.

The Principles Behind How We Work

Everything we do on site is built on these foundations.

Zero Incidents

Our goal is simple. Nobody gets hurt. We track near-misses as seriously as incidents, because prevention is always better than response.

Training & Awareness

Every member of our team receives ongoing safety training, from first aid to site-specific risk awareness and emergency procedures.

Personal Accountability

Safety isn't the health and safety manager's job. It's everyone's. Every person on our team is responsible for their own safety and the safety of those around them.

Proactive, Not Reactive

We identify and address risks before they become incidents, through regular site inspections, pre-work briefings and proper planning on every job.

Our Safety Commitments

Specific, measurable commitments to every client, employee and partner we work with.

1

DBS-Checked Engineers

All engineers working in schools, healthcare settings and other sensitive environments hold current Enhanced DBS clearance.

2

Written Risk Assessments

Every site visit is preceded by a written risk assessment. We don't start work until risks are identified and properly mitigated.

3

Appropriate PPE

Our engineers carry and use the right personal protective equipment for every task. No shortcuts, no exceptions.

4

Method Statements

Complex or sensitive installations are supported by detailed method statements shared with clients before work begins.

5

Public Liability Insurance

We carry comprehensive public liability and professional indemnity insurance on all client-facing work.

6

Continuous Improvement

Our safety practices are reviewed quarterly. We actively seek feedback from our teams and clients to raise standards further.

Questions About Our Safety Standards?

We're happy to share our full safety documentation, risk assessment templates and insurance certificates with any prospective client.